After you’ve purchased HTI products or services, no matter where you are in the world, support is
just a call or an email away. It’s true that our customer support includes software upgrades, up-to-date documentation, downloadable help files, additional examples, and troubleshooting on the phone with your
HTI representative. But, we’re happy to say our customer support is far more than that.

We’re committed to the success of your study. When you invest in fisheries research equipment from HTI,
we make it our priority to ensure that you have the support you need to use that equipment successfully,
as well as to be successful in bringing your recorded data to its final results. Our fisheries biologists,
engineers, and developers work to constantly improve and enrich the features and capabilities of our
products – and not just for major upgrades. If you have any questions about your HTI product and are
unable to find the solution in the “services and support” category of our website, contact an HTI
representative or fill out the contact form below.